1. General Provisions

This Privacy Policy belongs to creativegroup.az, managed by Creative Group LLC ("Company", "we"), and defines the rules for collection, use and protection of users' personal data. By using our website, you are deemed to have accepted the terms of this policy.

2. Data Collected

The following information may be collected during your use of our website:

Personal data: Name, surname, email address, phone number (only through forms you fill in yourself)
Technical data: IP address, browser type and version, operating system, date and time of site access
Usage data: Pages viewed, time spent on site, referral source

3. Purpose of Data Use

Collected data is used only for the following purposes:

Processing and responding to requests from contact forms
Communicating regarding orders and services
Analyzing site performance to improve user experience
Detecting and resolving technical issues
Fulfilling legal obligations

4. Data Storage

Your personal data is stored in encrypted form on secure servers. Data submitted through contact forms is stored for a maximum of 3 years, after which it is deleted. We can delete your data at any time upon your request.

5. Third-Party Sharing

Your personal data is not sold, given or leased to any third party, except in the following cases:

When required by the legislation of the Republic of Azerbaijan
To authorized bodies based on a court order
To partner companies contracted to provide our services (data is used only within the scope of the service)

6. Cookies

Our website uses cookies for the following purposes:

Functional cookies: To remember preferences such as language selection
Analytical cookies: To measure site traffic via Google Analytics (anonymous data)

You can disable cookies at any time from your browser settings, but this may negatively affect some functions of the site.

7. Payment Data Security

Online payments made through our site are processed by the Epoint.az payment system. Your card details are never stored on our servers. All payment transactions are protected by SSL encryption in accordance with PCI DSS standards.

8. User Rights

Based on the Law of the Republic of Azerbaijan "On Personal Data", you have the following rights:

To access data stored about you
To request correction of incorrect data
To request deletion of your data
To object to data processing

9. Policy Changes

This Privacy Policy may be updated when necessary. We will notify you by email when significant changes are made. By continuing to use the site, you are deemed to have accepted the changes.

10. Contact

Company: Creative Group LLC
Email: info@creativegroup.az
Website: creativegroup.az

Last updated: March 2025