A modern electronic queue system that fully digitizes queue management in banks, government agencies, medical centers and the service sector. Customers choose a service on the kiosk screen and get a ticket, the operator manages the queue, and live calls are shown on the lobby display. With the audio announcement system, customers hear their ticket number and head to the right counter.
Key Features
- Kiosk screen: service selection, ticket number printing (ESC/POS thermal printer)
- Operator panel: calling, transferring and cancelling tickets
- Lobby monitor screen: live queue status, color interface
- Audio announcement system: ticket numbers called out by voice
- Multi-service support (different service types at the same time)
- Queue archive (reports by date/operator/service)
- Real-time REST API (for third-party integration)
- Full ESC/POS thermal printer support
- Built-in statistics dashboard
- Multi-window operator mode (several operators at once)
Who is it for?
The system is especially well suited to banks, ASAN service centers, outpatient clinics, government agencies, telecommunications companies and any service center with heavy customer traffic.
Benefits
Eliminate customer frustration with smart queue management
A premium look with modern kiosk and monitor screens
Operator performance and service time analytics
Ticket printing with ESC/POS thermal printers
Would you like more details about this system?
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Contact via WhatsAppTo fix an existing queue system or integrate it with other devices: Software for Hardware Devices.
Frequently asked questions
What components does the electronic queue system consist of?
The system consists of a kiosk screen (service selection and ticket printing), an operator panel (calling, transferring, cancelling), a lobby monitor screen and an audio announcement system that calls ticket numbers by voice. Several service types and several operators are supported at the same time.
What printer is needed to print queue tickets?
Tickets are printed on an ESC/POS-standard thermal printer, and the system fully supports these printers. The customer selects a service on the kiosk screen and the ticket number is printed automatically.
Does the queue system integrate with other software?
Yes, a real-time REST API is available for third-party integration. Fixing your existing queue system and integrating it with other devices is done separately under the Software for Hardware Devices service.
Who is the electronic queue system designed for?
The system is for banks, ASAN service centers, outpatient clinics, government agencies, telecommunications companies and service centers with heavy customer traffic. The queue archive provides reports by date, operator and service.
