A modern SaaS platform that fully digitizes the hotel business. Each hotel works in its own dedicated panel while reservations are synchronized with Booking.com and Airbnb. With Claude AI integration, guest inquiries are answered automatically, and WhatsApp notifications increase guest satisfaction. With multilingual support (AZ/EN/RU/TR), you can also serve the international tourism market.
Key Features
- Multi-tenant SaaS architecture (each hotel on its own subdomain)
- Room management (types, rates, statuses, photos)
- Reservation system (check-in/check-out, price calculation, confirmation)
- Guest management (profile, preferences, blacklist)
- Housekeeping module (room status, cleaning tasks)
- Billing and invoicing (daily/monthly bills, payments)
- Booking.com / Airbnb channel manager integration
- WhatsApp notifications (reservation, check-in, feedback)
- AI assistant (Claude) — automatic replies to guest inquiries
- Multilingual interface: AZ / EN / RU / TR
Who is it for?
The platform is designed for small boutique hotels, mid-sized hotel groups, guesthouses, B&Bs and hotel chains.
Benefits
Everything from reservations to housekeeping in one place
Automatic synchronization with Booking.com/Airbnb
24/7 replies to guest inquiries with Claude AI
Automatic WhatsApp messages to guests
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Contact via WhatsAppFrequently asked questions
What management software does a hotel need?
Creative Group's hotel management system is a SaaS solution that combines reservations, room management, guest profiles, housekeeping, billing and invoicing modules in one platform. Each hotel works with its own panel and its own subdomain.
Is there integration with Booking.com and Airbnb?
Yes. Through the channel manager integration, reservations are synchronized with Booking.com and Airbnb. WhatsApp notifications for reservations, check-ins and feedback are also sent to guests automatically.
What does the AI assistant in the system do?
A Claude AI assistant is integrated into the platform and replies to guest inquiries automatically. The interface works in Azerbaijani, English, Russian and Turkish, making it easier to work with international guests.
Which hotels is this system for, and how much does it cost?
It is designed for small boutique hotels, mid-sized hotel groups, guesthouses, B&Bs and hotel chains. Pricing is calculated individually based on the size of the property and its requirements.
