The most expensive fault is the one you discover after the incident: "turns out the camera had not been recording for two weeks." Monitoring software checks the devices continuously and reports the problem the same day.
What is checked
Is the device online
Cameras, recorders, turnstiles, barriers, readers and network hardware — all polled on a schedule.
Is recording continuing
Recording interruptions on the NVR, black frames, or a blocked lens.
Disk and storage
Free space, how many days of archive is retained, early signs of disk failure.
Power and network
Device power, network load, repeated disconnections.
Core features
- One map across sites and devices: what is up, what is down
- Alerts when a fault is detected: push, WhatsApp, email
- Recurring faults surfaced — which device keeps dropping
- Monthly report: device uptime and outage durations
- Warranty and maintenance date tracking
- Per-branch breakdown for multi-site companies
We supply and install the hardware together with a partner integrator, or we build the software on top of devices already installed on site. The second route is usually cheaper — the software drives the hardware you already own.
Who it is for
Companies with many devices or many sites: retail chains, warehouses and production, residential complexes, car parks, bank branches. It also works for installation and maintenance companies — the state of every client site in one console.
This solution is part of our software for hardware and devices service. If you need counts and alerts extracted from the footage itself, see camera analytics.
Stated plainly: monitoring shows whether a device is working; it does not repair it and it does not judge what the footage contains. "The camera is recording" does not mean the frame points the right way — focus and field of view must be checked separately, by eye. Some older devices report no status at all; there, only network-level checks are possible.
How we work
- Site review. We visit the site, or study the models, wiring and current software of the existing devices.
- Compatibility check. We tell you in writing which devices the software can talk to directly.
- Pilot. A trial on one entrance, one floor or one zone.
- Rollout and training. Short operator training and documentation.
- Support. Updates, new rules and devices, response to faults.
Frequently asked questions
How do you know a camera has stopped recording?
We check whether the recording stream on the NVR is continuing and watch for signs such as a fully black frame. If the device reports nothing, only network-level checks are possible and we say so openly.
Who gets notified when something fails?
The people you nominate, by push, WhatsApp or email. Alerts can be routed to different people depending on the site and device type.
How many sites can be managed in one console?
We do not cap the number of sites; the system works with a per-branch breakdown. The only requirement is that devices at each site are reachable over the network.
How is this different from camera analytics?
Monitoring looks at whether the device is working. Camera analytics extracts counts and events from the footage. The two can run together, and often do.
